Effective Date:09/11/2025
Website: https://bendingrodz.co.za
1. Introduction
Welcome to BendingRodz. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, make a purchase, or interact with us online.
By using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
When you visit or make a purchase on our website, we may collect the following information:
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Personal details: Name, email address, phone number, shipping/billing address.
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Payment information: Processed securely through third-party providers like Paystack and PayFast. We do not store your card details.
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Account information: If you create an account, we store your login details (encrypted).
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Website usage data: Pages visited, products viewed, IP address, browser type, cookies, and analytics data.
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Communication data: Messages, reviews, or queries you send through our contact forms or email.
3. How We Use Your Information
We use your information to:
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Process and deliver your orders
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Communicate about your purchases, support, or inquiries
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Improve our website and product offerings
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Send marketing updates (only if you opt in)
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Detect and prevent fraud or misuse of our website
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Comply with legal and tax requirements
4. Payment Processing
All payments are handled securely by Paystack and PayFast.
These services process your payment information according to their own privacy and security policies.
BendingRodz does not store or have access to your full card or banking details.
5. Cookies and Tracking
Our website uses cookies to improve your browsing experience. Cookies help us:
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Remember your cart and login details
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Analyse site traffic and usage (via Google Analytics)
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Deliver relevant ads (via Facebook/Meta Pixel)
You can manage or disable cookies in your browser settings.
6. Data Protection & Security
We take your privacy seriously. We use SSL encryption, secure hosting, and limited employee access to ensure your personal data is protected from unauthorized access, disclosure, or loss.
7. Sharing of Information
We do not sell, rent, or trade your personal data.
We may share limited information with trusted third parties who help us operate our business — such as payment processors, couriers, and analytics providers — all of whom are required to keep your data secure and confidential.
8. Your Rights
Under the Protection of Personal Information Act (POPIA) and GDPR, you have the right to:
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Access the personal data we hold about you
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Request correction or deletion of your data
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Withdraw consent for marketing communication
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Lodge a complaint with the Information Regulator of South Africa
To exercise these rights, please contact us at [bendingrodzsa@gmail.com].
9. Data Retention
We keep your personal information only as long as necessary to provide our services, comply with legal obligations, or resolve disputes.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the effective date shown above.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
📧 [bendingrodzsa@gmail.com]
🌐 https://bendingrodz.co.za